Our Privacy Policy

Effective Date: 4th September, 2024
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GVOC LTD (“we”, “us” and “our”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard data, outlines your choices in relation to it, and clarifies how your data helps us deliver high-value,  data driven growth intelligence services to businesses.

This Privacy Policy applies to the GVOC LTD website, located at www.gvoc.co
 (collectively, the “Website”), and to our interactions with businesses and professionals (“Clients”) for consultation, cloud analytics services, audits, and related marketing or communications.

We take data protection seriously and comply with the EU General Data Protection Regulation (GDPR) and applicable UK data protection laws. The data controller under Article 4(7) of the GDPR is GVOC LTD.

BY USING THE WEBSITE, REQUESTING A CONSULTATION, OR PROVIDING ANY INFORMATION TO US, YOU AGREE TO OUR COLLECTION, USE, AND DISCLOSURE OF INFORMATION AS DESCRIBED IN THIS POLICY. IF WE UPDATE THIS POLICY, WE WILL POST THE REVISED VERSION HERE AND PROVIDE THE DATE OF LAST CHANGE.
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INFORMATION WE COLLECT

1. Information You Provide
As a business client, you may supply:
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Contact and Business Data – such as your name, company name, business email, phone, job title, and business mailing address.

Consultation and Audit Details – including your business challenges, goals, industry, and data infrastructure you share during initial assessments.

Communications – any information included in your messages, inquiries, or feedback through our Website, email, or consultations.

2. Automatically Collected Information
We may collect technical and usage data automatically, such as:

Device and Access Data – your IP address, browser type, operating system, and general geographic region.

Website Interaction Data – pages visited, time spent, navigation paths, and form submissions.

Cookies and Tracking Tools – for analytics, site functionality, and user preferences.
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HOW WE USE YOUR INFORMATION

We use the information to:

Provide, operate, and enhance our services (consultations, audits, analytics, reporting).

Communicate with you about service updates, consultations, promotions, or insights relevant to your business.

Tailor our analysis and recommendations to your business needs.

Comply with legal obligations and respond to legal requests.

Safeguard and enforce our legal rights, and prevent fraud or misuse.

With your explicit consent, share updates, marketing materials, or reports.
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HOW WE SHARE YOUR INFORMATION

We may share data with:

Internally – within GVOC LTD for internal purposes.

Service Providers – such as cloud support, analytics software, email systems, and payment processors.

Legal or Regulatory Authorities – when required by law or necessary to protect legal rights.

We do not sell your business data to third-party marketers.
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YOUR CHOICES & RIGHTS

You have the right to:

Access or update your data – through direct request or via your account manager.

Opt-out of non-essential communications – promotional emails or updates (you’ll still receive service-related messages).

Control cookies – via your browser settings.

Exercise GDPR Rights – including access, correction, deletion, restriction, portability, or objection to certain processing (especially marketing).
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Contact us at hello@gvoc.co to exercise these rights.

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO) if needed.
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OTHER IMPORTANT INFORMATION

Security – We implement strict technical and organisational measures to protect your data, and is entirely secure.

International Transfers – We may transfer data across borders as needed (e.g., to service providers). We maintain safeguards as required by law.

Children – Our services are targeted at businesses; we do not collect information about individuals under 18.

Updates – Any material changes to this Policy will be posted here with an updated effective date. Your continued use implies acceptance.
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DATA PROTECTION RIGHTS UNDER GDPR

GVOC LTD commits to fair and transparent data handling. Under GDPR, you may have the following rights:

Right to information – Article 15

Correction – Article 16

Deletion (“Right to be forgotten”) – Article 17

Restriction of processing – Article 18

Data portability – Article 20

Right to object – Article 21

To exercise these, please contact us at hello@gvoc.co. We may ask for identification to verify your request per Article 6(1)(c) of the GDPR.

If unsatisfied, you may lodge a formal complaint with the ICO.

CONTACT US

For questions, concerns, or privacy inquiries, please reach out to:

GVOC LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
Data Protection Officer – osi@gvoc.co